Essencial
Price to be announced
1 visit of 2 hours a week
- 8 hours a month
- A report after every visit
- For people living alone who need company
Coming soon in Portugal
Caring for those who cared for us.
Trusted care at home, for anyone who needs help and attention.
Zela is preparing a home care service in Portugal with verified caregivers, a report after every visit and clear pricing before any payment. We haven't opened yet: leave your email and we'll let you know when we start in your area.
- Joining the waitlist is free
- We don't ask for payment details
- You can leave the list whenever you like
Example
Visit report
Tuesday, from 3pm to 5pm
- Lunch cooked and eaten together
- A short walk to the garden
- Afternoon medication taken on time
“She was in good spirits and talked a lot about her grandson.”
Who it's for
Care for many situations in life
It's not just for older people. Zela is being designed for anyone who needs help or dedicated attention at home — and for the people who care for them.
Older people and ageing
Company, routine and safety at home, with dignity.
Reduced mobility
Help with everyday tasks and as much independence as possible.
Recovery after hospital
Support at home after surgery or a hospital stay.
Chronic illness
Routine and medication on track, without extra weight on the family.
Companionship and wellbeing
Attentive company for people who spend a lot of time alone.
Support for carers
Time off for family members who care for someone every day.
How it will work
Three steps, no fuss
Tell us what's needed
A few simple questions about who needs support and what kind.
Choose a verified caregiver
You'll only see profiles that have passed the verification steps described below.
Follow every visit
After each visit you get a report: how it went, what was done, whether medication was taken.
What can happen during a visit
Visits will last 2 hours or more — time for something to actually happen. When booking, you choose the focus:
Company and stimulation
Conversation, board games, reading, a walk, a coffee.
Home and meals
A fresh meal cooked and eaten together, light cleaning, laundry, shopping and errands.
Health and movement
A walk, simple mobility and balance exercises, medication on track.
Going to appointments together
Taking, waiting, bringing back — and telling the family what was said.
Respite for carers
The family member who cares every day gets a few hours off.
Physiotherapy, nursing and other clinical procedures are regulated: caregivers go with people to appointments and follow simple mobility plans, but do not replace them.
Our commitment
How we will verify every caregiver
Before any visit, every caregiver goes through these steps. No profile is published until our team has confirmed the verification.
- IdentityIdentity document confirmed.
- Criminal recordAs far as the law allows. We are confirming with legal advice how and when we can ask for it.
- Professional certificationsCare training and qualifications validated.
- ReferencesContact with people or organisations they have worked with.
Where things stand: we haven't published any profiles yet. The process is being set up, and verification badges will only appear once they are real.
Planned pricing
Clear pricing, planned by the week
Three levels of support, with real hours and visits of 2 hours or more. No lock-in: no minimum term and no cancellation fee. The smallest level of support is 8 hours a month.
Recommended
Conforto
Price to be announced
2 visits of 2 hours a week
- 16 hours a month
- Meals, home, movement and appointments
- The same caregiver, whenever possible
Premium
Price to be announced
Almost daily presence
- 32 hours a month
- Respite for family carers
Clear pricing, published before launch, VAT included. The waitlist is not a commitment and nothing is charged.
For caregivers
We're building our first team
Onboarding done in person, one by one, with verification paid for by Zela.
- Registration and verification at no cost to you
- Pay published before launch, so you can decide in good time. Visits of 2 hours or more
- We will require active liability insurance before any visit
Straight answers
What's worth knowing now
A few questions you may have. For anything not covered here, write to us.
When will Zela open?
There's no date yet. We'll start in a small area, to do it well, and we'll tell everyone on the waitlist before we open.
Are there verified caregivers already?
We're setting up the verification process and building our first team. No profile will be published until the verification is confirmed.
How much does it cost to join the waitlist?
Nothing. The waitlist is not a commitment and we don't ask for payment details.
What do you do with my email?
We only use it to tell you about the launch and to reply to anything you ask. We don't sell it or share it for advertising. You can leave the list at any time by writing to support@zela-care.com. More details in the privacy policy.
Does Zela replace medical care or physiotherapy?
No. Physiotherapy, nursing and other clinical procedures are regulated and remain with qualified professionals. Zela complements that care — it doesn't replace it.
Waitlist
Be among the first to know
We'll let you know when we open in your area. No commitment.
Thank you — you're on the list
We'll email you when Zela opens in your area. If you'd like to leave the list, just write to support@zela-care.com.